Teams Room Systems and BYOD
If scheduled meetings are not shown in the room system panel, please check the following:
In some places there is one calendar account for the room a...
Tue, 2025, Jan 28 11:36
If there is no image from the room system video camera, please check the following on the MTR touch panel
Check the camera button and make sure it i...
Tue, 2025, Jan 28 11:36
If there is no audio from the other participants
Turn up the volume from the room system panel (volume bar)
Verify the audio devices
Ope...
Fri, 2022, Sep 2 10:03
If the HDMI cable, or USB for video, is plugged in but no image is displayed, please check the following:
Make sure the computer is sending an image....
Fri, 2022, Sep 2 10:08
If there is no local audio from the presentation, please check the following settings.
In the settings, verify the Periferal devices. The speaker used...
Thu, 2020, Nov 26 10:06
If the MTR hangs, restarts, lags or shows other unexpected behaviour it may be due to the connected monitors.
If the monitors are 4K (1 or 2 monitors) the...
Mon, 2023, Sep 4 8:49
Panelens knappar och bokningar ser inte ut som de brukar
Om panelens layout ser helt annorlunda ut, kan det tänkas att någon ändrat till “Högkontrastläget...
Tue, 2023, May 23 16:16
Problem: The BYOD connection is plugged in to the laptop used for the meeting but the camera/mic/speakers are not shown as devices in the meetin app on the ...
Tue, 2023, May 23 16:32
Troubleshooting
If the resolution on the monitors for the MTR is poor. The following troubleshooting steps should be done:
The first question is i...
Wed, 2022, Oct 5 13:23
Make sure the settings are as below. It is important the Tap sensor is NOT activated if there is no Tap in the system. It blocks the Built in viewfinder, wh...
Wed, 2022, Nov 23 16:39